I am super thrilled to have my friend Dr. David Moffet as a guest on the Delivering WOW Dental Podcast. This episode is all about Delivering WOW and Creating the Ultimate Patient Experience. In this episode, we discuss the role of company culture, and how it contributes to an amazing customer experience. David shares tips of how he helped one of his coaching clients increase their revenue by 1 million dollars as well as the optimum way to block schedule to decrease stress and increase productivity and profitability.
Dr. David Moffet BDS FPFA is a Dentist from Sydney Australia and the author of the #1 Amazon Bestseller “How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days! He is the inventor of The Ultimate Patient Experience, a simple to implement patient retention system he used to build and subsequently sell (for several million dollars) his very successful Dental Office located in working class western Sydney. Dr. Moffet now spends his time writing and lecturing, as well as and coaching private Dental clients (in USA, Great Britain and Australia and New Zealand), on how to improve their Dental Practices by focusing on customer service and patient retention.
Other Links in The Show:
Recommended Book From Dr. Holmes: